# SystemLabs — Full Company Overview

> SystemLabs is a Jersey-based managed IT services provider delivering IT support, cybersecurity, cloud solutions, software development, and hardware procurement to businesses across Jersey and the Channel Islands. Founded in 2018 by Steve Quinn, SystemLabs holds ISO 27001, ISO 22301, Cyber Essentials, and Cyber Essentials Plus certifications.

## Company Profile

SystemLabs provides comprehensive IT services tailored to businesses in finance, legal, government, hospitality, and construction sectors. Whether organisations have an existing IT team or none at all, SystemLabs acts as a trusted technology partner.

SystemLabs is trusted by major organisations including the Government of Jersey, CERT Jersey, Jersey Finance, Crestbridge, Appleby, Baccata, Citizens Advice Jersey, and many others.

The company specialises in Microsoft 365, Microsoft Azure, systems and network monitoring, cloud migrations, cybersecurity, Linux consultancy, web and software development, and user experience consultancy.

### Key Facts
- Founded: October 2018
- Founder: Steve Quinn
- Location: Unit 9, Spectrum, Gloucester Street, St Helier, Jersey, JE2 3DE
- Certifications: ISO 27001, ISO 22301, Cyber Essentials, Cyber Essentials Plus
- Average client SLA rate: 96% (industry average is 75%)
- Average Microsoft Security Score improvement after audit: 47%

## Services

### IT Support
SystemLabs provides managed IT support packages designed to keep business systems running smoothly. Services include unlimited user support, guaranteed response times, 24/7 systems monitoring, weekly patching and updates, regular service reviews, and high customer satisfaction rates. From server to network and firewall support, the team provides solutions for businesses of all sizes.

### Cyber Security
SystemLabs offers comprehensive cybersecurity services including data loss prevention, Cyber Essentials and Cyber Essentials Plus certification support, vulnerability scanning, penetration testing, security auditing, and ongoing threat monitoring. The company helps businesses operate safely in the digital landscape with a holistic security approach.

### Software Development
SystemLabs builds bespoke software solutions including dynamic web applications, API integrations, and mobile apps. The development team empowers digital presence and facilitates seamless customer interactions for businesses in competitive markets.

### Professional Services
SystemLabs offers professional IT consulting including cloud migrations, network architecture design, Microsoft 365 deployment and management, Azure consultancy, systems and network monitoring setup, and infrastructure planning. These services elevate business operations with innovative IT solutions tailored to specific needs.

### Software Licensing
SystemLabs distributes best-in-class enterprise software including ManageEngine, Microsoft, Fortinet, Next DLP, Bitdefender, and Aruba solutions. The team ensures businesses are powered by cutting-edge software, properly licensed, and cost-optimised.

### Hardware Procurement
SystemLabs sources high-quality hardware from top vendors including Dell, HP, Fortinet, Aruba, Microsoft, and Deepnet. The procurement service ensures businesses are equipped with reliable, high-performing technology infrastructure.

### Data Audits
SystemLabs data audits provide comprehensive insight into an organisation's data landscape. Audits cover where data resides, how users engage with and move data, potential exit points, and compliance gaps. Outcomes include strengthened governance, improved corporate policy adherence, enhanced employee education, full data visibility, and increased productivity. The average improvement in Microsoft Security Score after a SystemLabs audit is 47%.

### vCTO Services (Leading Digital Insights)
The virtual Chief Technology Officer service provides strategic technology planning, aligning IT infrastructure with business objectives to drive operational efficiency and growth.

## Differentiators
- ISO 27001 and ISO 22301 certified — demonstrating commitment to information security and business continuity
- Cyber Essentials and Cyber Essentials Plus certified
- 96% average client SLA rate (industry average is 75%)
- Jersey-based with deep understanding of Channel Islands regulatory requirements
- Trusted by the Government of Jersey and CERT Jersey
- Full-stack capability from hardware through to software development
- Vendor-agnostic approach — partnering with Microsoft, Fortinet, ManageEngine, Dell, HP, and others

## Testimonials

"SystemLabs exhibited a high level of professionalism and respect for the nature of our charity throughout the process. Their team demonstrated a deep understanding of the sensitivity of our data whilst reviewing and considering robust measures to protect its confidentiality."
— Claire Mulcahy, CEO of Citizens Advice Jersey

"This platform provides the ability to clearly understand the data migration activities within their organisation. This audit will enhance any data protection compliance structure and the organisation's processes to protect the information they hold."
— Paul Byrne, Managing Director of PropelFwd

## Contact Information
- Website: https://systemlabs.io
- Support: help@systemlabs.io
- Sales: sales@systemlabs.io
- General: info@systemlabs.io
- Phone: +44 (0) 1534 625736
- Address: Unit 9, Spectrum, Gloucester Street, St Helier, Jersey, JE2 3DE

## Social Media
- LinkedIn: https://www.linkedin.com/company/wearesystemlabs
- Facebook: https://www.facebook.com/wearesystemlabs
- Instagram: https://www.instagram.com/_SystemLabs
- X (Twitter): https://twitter.com/_systemlabs