Senior Infrastructure Consultant.

SystemLabs require a well-rounded infrastructure engineer with a strong focus on network skills to assist with the growth of our managed services division..

Full

Health Insurance

paid monthly

1

Free Haircut

per month

25

Days Holiday

per year

Full

Gym Membership

paid monthly

Overview

SystemLabs require a well-rounded infrastructure engineer with a strong focus on network skills to assist with the growth of our managed services division.

About the role

The chosen candidate will be a driven and dynamic individual passionate about applying technology within our customers' environments. We value skills, experience and attitude over certifications. This role is a split one between back-office technical work and customer-facing consultancy.

SystemLabs has a unique offering on the island in that we offer Software Development and IT Infrastructure, supporting both public-facing web applications and traditional corporate networks.

A typical day for the chosen candidate could be troubleshooting a production network issue, designing a new Azure environment, triaging tickets, performing an IT audit, and assisting with IT strategy and implementation for our clients. Although the chosen candidate will be the primary network engineer, the role requires the ability and willingness to help with our broader IT activities.

Responsibilities will Include

  • Assisting with technical pre-sales activities (client meetings, project scoping, IT audits).
  • Responsible for project technical implementation.
  • Accountable for overseeing tickets to ensure high levels of customer satisfaction.
  • Responsible for 3rd-line troubleshooting.
  • Required to contribute to service and process & tool improvement.
  • Responsible for mentoring and the technical management of less senior staff.

Skills

  • A calm, sociable and fun individual.
  • Willing to share knowledge & bold in getting stuck in.
  • Self-motivated and can hit the ground running, but also work well in a team.
  • Solid understanding of networks (switching, routing and firewalling)
  • Solid understanding of the core network services and protocols (TCP/IP, BGP, VPNs, HTTP, DNS)
  • Experience with Cisco, Fortinet, and Ubiquity network devices and the ability to pick up new devices quickly.
  • Solid understanding of Microsoft Windows Server and Active Directory.
  • Solid knowledge of Microsoft Azure-based corporate infrastructure services such as InTune, Azure AD and O365.
  • Solid knowledge of Cyber Security and associated technical risk mitigation.
  • Good operational awareness.
  • Linux knowledge is a plus.

About _SystemLabs

This role is within a rapidly growing local IT company providing support and services to businesses across the Channel Islands and the UK. GLOBAL Offices are based in St Helier.

How to Apply: Email us