News & Insights.

At SystemLabs, we believe IT should work for humans. That means putting people and businesses first and making technology simple, scalable and stress-free. In this blog we share simple, real-world advice to help you and your team use technology with less stress and more confidence.  

This month we looked out one of the most overlooked opportunities, Microsoft 365. Most businesses use Word, Excel, and Outlook every day, but Microsoft 365 includes so much more. Hidden in plain sight are tools that can streamline operations, cut wasted time and even save money.

Our Technical Consultant, Harry Forskitt, has put together five underrated Microsoft 365 tools you’re probably paying for but not using. Here they are:

1. Microsoft Forms

Create surveys, intake forms, polls or quizzes in minutes. Results go straight into Excel and integrate with Teams and Outlook.

Use cases:

• Gather structured client feedback after projects.
• Create an IT issue report form for staff.
• Send a monthly “How’s your workload?” survey to your team.

2. Microsoft Bookings

Ditch the back-and-forth emails. Bookings let people schedule time directly in your calendar, with custom slots, buffers, and service-specific pages.

Use cases:

• Let prospects book discovery calls directly from your website.
• Set up team 1:1 booking pages.
• Allow clients to book support sessions quickly and easily.

3. Microsoft Visio

Visio makes process mapping, org charts and network diagrams simple with no design skills required. It integrates with Excel, Teams, Word and PowerPoint.

Use cases:

• Create onboarding SOPs for new staff.
• Map out workflows to find bottlenecks.
• Visualise your IT network in minutes.

4. Microsoft Stream

A secure, private video platform for your organisation. Upload training, meeting recordings or leadership updates which can be easily accessed via Teams.

Use cases:

• Record how-to guides for staff.
• Share quarterly updates from leadership.
• Build a video training library for new hires.

5. Microsoft Loop

A collaborative workspace that combines notes, checklists, tables, and live data from other Microsoft apps. Think of it as Notion, powered by Microsoft.

Use cases:

• Plan projects collaboratively in Teams.
• Create living proposals that update in real time.
• Share weekly meeting agendas that everyone can edit.

The Human Side of IT

At SystemLabs, we make IT work for humans. By combining everyday productivity tools with expert support, we help growing businesses. Say goodbye to everyday frustrations and hello to IT that enables your business.