Our Story

We built the tools we wished existed. Then we realised other businesses needed them too.

SystemLabs started in Jersey in 2018 with a simple observation: the IT tools available to small and medium businesses were expensive, fragmented, and built for someone else. So we started building our own.

What began as a managed IT provider quickly evolved into something more. Our founder Steve Quinn, frustrated by paying for a dozen SaaS tools that did not talk to each other, started building a unified platform to run the business. Using AI coding agents, he built the entire operations system himself: 120+ database tables, 850+ API endpoints, 15+ third-party integrations, and over 2,150 unit tests.

That platform replaced over £60,000 a year in SaaS subscriptions and transformed how we deliver IT services. Billing that used to take three days now takes 15 minutes. Client data that lived in a dozen systems now lives in one. And the AI agents we built on top of that foundation are genuinely useful, because they have clean data and solid workflows to work with.

In 2023, Steve was named IoD Jersey Small to Medium Business Director of the Year. Not for talking about technology, but for building it and using it to grow a business.

Today, SystemLabs manages IT for over 50 businesses across Jersey and the UK. We provide managed IT support, cybersecurity, Human Firewall Training, and AI implementation consulting. And we are now offering the same platform foundation to our clients, so they can replace their own SaaS sprawl with software built around how they actually work.

Learn more about our Platform, our People Support, or get in touch.

“I am not a developer by trade. I am a business owner who learned to build software with the help of AI coding agents. That makes our story more relatable to other business owners, not less.”

Steve Quinn / SystemLabs

Our People

The team behind the platform.

Steve Quinn, Chief Executive Officer at SystemLabs

Steve Quinn

Chief Executive Officer

Jamie McDonald, Chief Technical Officer at SystemLabs

Jamie McDonald

Chief Technical Officer

Hugh McMillan, Lead Infrastructure Engineer at SystemLabs

Hugh McMillan

Lead Infrastructure Engineer