Our Story
We built the tools we wished existed. Then we realised other businesses needed them too.
What began as a managed IT provider quickly evolved into something more. Our founder Steve Quinn, frustrated by paying for a dozen SaaS tools that did not talk to each other, started building a unified platform to run the business. Using AI coding agents, he built the entire operations system himself: 120+ database tables, 850+ API endpoints, 15+ third-party integrations, and over 2,150 unit tests.
That platform replaced over £60,000 a year in SaaS subscriptions and transformed how we deliver IT services. Billing that used to take three days now takes 15 minutes. Client data that lived in a dozen systems now lives in one. And the AI agents we built on top of that foundation are genuinely useful, because they have clean data and solid workflows to work with.
In 2023, Steve was named IoD Jersey Small to Medium Business Director of the Year. Not for talking about technology, but for building it and using it to grow a business.
Today, SystemLabs manages IT for over 50 businesses across Jersey and the UK. We provide managed IT support, cybersecurity, Human Firewall Training, and AI implementation consulting. And we are now offering the same platform foundation to our clients, so they can replace their own SaaS sprawl with software built around how they actually work.
Learn more about our Platform, our People Support, or get in touch.
“I am not a developer by trade. I am a business owner who learned to build software with the help of AI coding agents. That makes our story more relatable to other business owners, not less.”
Steve Quinn / SystemLabs
Our People
The team behind the platform.
Steve Quinn
Chief Executive Officer
Jamie McDonald
Chief Technical Officer
Hugh McMillan
Lead Infrastructure Engineer